Privacy Policy

Introduction

DNA Distribution LLC ("DNA Distribution," "we," "us," or "our") is a Florida limited liability company and the exclusive North American distributor of Cryoskin® devices and authorized distributor of icoone® devices. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dnadistribution.us (the "Site"), interact with our services, or communicate with us.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you express interest in our products and services, fill out a contact form, schedule a discovery call, request financing information, or otherwise contact us. This information may include:

• Full name
• Email address
• Phone number
• Business name and type
• Business address
• Information about your interest in Cryoskin® or icoone® devices
• Any other information you choose to provide in messages or forms

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. We may use cookies, web beacons, and similar tracking technologies to collect this information.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries about Cryoskin® and icoone® devices
• To schedule and manage discovery calls and consultations
• To provide you with information about our products, financing options, and partnership opportunities
• To process and manage device orders and partnerships
• To send you marketing communications (with your consent), including information about promotions, events, and workshops
• To improve our Site, products, and services
• To analyze usage trends and optimize the user experience
• To comply with legal obligations and protect our rights

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as CRM platforms (GoHighLevel), email marketing, analytics, and payment processing.
• Financing Partners: If you apply for device financing, we may share relevant information with our financing partners (such as Brickhouse Capital) to facilitate your application.
• Business Partners: We may share information with Cryoskin Paris and ICOONE SRL (the device manufacturers) as necessary to fulfill orders and provide support.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our Site. We may use analytics services such as Google Analytics to help us understand how visitors use our Site.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You may opt out of receiving marketing communications at any time by replying "STOP" to any SMS message or clicking "unsubscribe" in any email.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our Site may contain links to third-party websites, including our Shopify store, financing partner websites, and social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: